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Legal Ombudsman - Complaints

Unhappy or concerned about the service we have provided?

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided to you then you should inform us immediately so that we can do our best to resolve the problem for you. In the first instance it may be helpful to contact the individual who is working on your case to discuss any concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint then you can access our full complaints procedure here. 

What happens if I don’t agree with your views on the complaint? 

If we are unable to resolve the complaint with you then you can have the complaint independently looked at by the Legal Ombudsman. The Legal Ombudsman investigates problems about poor service from lawyers.

Before accepting a complaint for investigation the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman: 

Within six months of receiving a final response to your complaint and No more than six years from the date of act/omission; or No more than three years from when you should reasonably have known there was cause for complaint. 

 If you would like more information about the Legal Ombudsman please contact them. 

Contact details: 

www.legalombudsman.org.uk
Call 0300 555 0333 between 9am to 5pm
enquiries@legalombudsman.org.uk 

Legal Ombudsman
P O Box 6167

Slough SL1 0EH

Solicitors Jobs Newcastle upon Tyne - Hindle Campbell

Anita Swift

We are hiring! Commercial and Residential Property Solicitor

Exciting opportunity for a Commercial and Residential Property Solicitor (4+ years PQE)

You will be joining a down to earth and friendly firm that offers high quality legal advice for businesses and individuals. You’ll be part of a dedicated team of property specialists experienced in all types of commercial and residential property transactions.

The ideal candidate should have a minimum of 4 years PQE with a solid grounding in commercial property and experience in working within CQS residential conveyancing.

You will have the opportunity to work on a broad range of high-quality matters and this interesting and varied mix of work will also include some residential transactions. You will initially be working directly alongside the Head of Department and encouraged to develop with the full support of the firm.

This is a fantastic opportunity for an enthusiastic Solicitor to join a firm that is investing in the future. There are genuine career prospects and the right candidate may be considered for a leadership role.

Salary will be competitive and negotiable depending upon experience.

Applications by post and e-mail.

Please provide a short introduction, indicating the position you wish to apply for and attach a copy of your CV addressed to:

Anita Swift, Office Manager, Hindle Campbell Law, 8 Northumberland Square, North Shields, NE30 1QQ (e-mail: anita.swift@hindle-campbell.co.uk)